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211-logo

2-1-1 Western New York Health & Human Services

Keeping Western New York Connected

Full Resource Name:

311 Call and Resolution Center

65 Niagara Square
218 City Hall
Buffalo, NY 14202

311

http://www.city-buffalo.com/311

AKA:

Buffalo City - Citizens Services 311 Call and Resolution Center

Phone Numbers

Main Phone
(Primary)

Main Phone

311

Fax

Fax

(716) 851-5306

Main Phone

Main Phone

(716) 851-4890

Primary Services:

  • 311 Services  [Show Definition Details]

Description:

A "one-stop shopping" center for access to all City of Buffalo city services, information, and non-emergency police services. Residents are able to call 311 or visit the website to report service needs, check on the status of previous service requests, or obtain information regarding city programs.

The following city services are covered by the 311 call center and website:
Animals - rodents, licensing, noise complaints, cruelty reports

Forestry - tree trimming, tree removal, tree planting

Graffiti & Sanitation - graffiti, street and sidewalk cleaning, litter, garbage tote maintenance, missed garbage/recycling pick-ups,

Housing/Inspections - report violations, request inspections, building codes, new/existing permits services

Parking - report a parking violation, pay a ticket, information regarding city towed vehicles

Streets & Sidewalks - pot holes, street plowing and salting, traffic signs, report a sidewalk not cleared of ice/snow, report sidewalks that need inspection for repair/replacement

Utilities - report a faulty street light, services from the sewer authority or water authority

Hours:

Monday-Friday, 8:30m-4:30pm.

Related Resource

Date of Official Change:

October 7, 2014

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